Delivery and Warranty

contact information

If you have any questions, please contact us! Our colleagues will be happy to assist you using the following contact details.

E-Mail: info@p24s.eu

prices and orders

pricing guidelines

  • All prices shown are gross prices including VAT
  • In case of system errors (e.g. price of EUR "0" or "1"), the service provider is not obliged to deliver at the wrong price
  • Price changes may occur due to exchange rate fluctuations and manufacturer price changes

inventory and delivery

  • Warehouse location: Hungary
  • Shipping to Deutsche Post distribution center in Niederaula
  • Delivery time: 1-2 working days after arrival at the parcel center
  • 5-7 working days total delivery time

Shipping and Payment

shipping details

  • Shipping service provider: Deutsche Post Warenpost / DHL Klein Paket from 1.1.2025
  • Delivery fee: max. 7 EUR for 2.2 lbs package
  • Estimated delivery time: 3-5 working days after dispatch

payment information

Bank transfer:

  • Company name: P24S Group LLC.
  • Address: 2310 Szigetszentmiklos Jozsef Attila str. 1/B 1/4
  • Bank: Raiffeisen Bank
  • IBAN: HU69-12023132-01468702-00200006
  • Swift: UBRTHUHB
  • Important: Please specify order number as reference

guarantee and warranty

warranty conditions

  • Warranty period: 12 months (according to Government Decree 151/2003)
  • Prerequisite: presentation of the invoice
  • Reporting problems: as soon as possible to info@p24s.eu

warranty exclusions

  • Improper transport or storage
  • External damage
  • natural hazards
  • Improper handling
  • Natural wear and tear

right of withdrawal

withdrawal period

return policy

  • Only possible by post/courier service
  • Return costs are borne by the customer
  • Full refund only for undamaged goods with complete contents
  • Refund within 30 days by bank transfer

Exceptions to the Right of Withdrawal

  • Custom-made products
  • Individually manufactured goods
  • Products customized according to customer requirements

Legal basis

  • Civil Code IV of 1959
  • Government Decree 17/1999 (II.5.)
  • Other related legislation